Terms of service
Welcome to URBANICK'S GO, your trusted destination for high-quality lifestyle and daily-use products.
By visiting our website or purchasing from us, you agree to comply with the following Terms of Service.
Please read them carefully before placing an order.
1. General Overview
This website is operated by URBANICK'S GO. Throughout the site, the terms โwe,โ โus,โ and โourโ refer to URBANICK'S GO.
By accessing or using our services, you agree to these Terms of Service, including all additional terms, policies, and notices available on our website.
If you do not agree, you may not use our site or services.
We reserve the right to:
- Refuse service to anyone for any reason at any time.
- Modify, update, or discontinue products or services without prior notice.
- Limit the sale of products to specific regions or users if necessary.
Our mission is to make online shopping simple, secure, and transparent.
2. Orders & Payments
- All orders placed on URBANICK'S GO are subject to acceptance and availability.
- You agree to provide accurate and complete billing and shipping information.
- We reserve the right to cancel or delay any order suspected of fraudulent activity or incomplete information.
Payment Methods
We accept the following payment options:
- Credit/Debit Cards
- UPI & Net Banking
- Wallet Payments
- Cash on Delivery (COD) for select locations
COD orders may be verified by phone or SMS before shipping to ensure authenticity.
Payment Security
Your payment details are securely processed via trusted third-party gateways.
We do not store your card or bank information on our servers.
3. Shipping & Delivery
- Orders are usually processed within 1โ2 business days after confirmation.
- Estimated delivery time: 3โ7 business days, depending on location and courier availability.
- We deliver across India to all serviceable pin codes.
- Delivery times may vary due to factors beyond our control (e.g., weather, logistics, holidays).
For full details, please refer to our Shipping Policy.
We aim to deliver happiness โ fast, safe, and on time.
4. Returns, Refunds & Exchanges
We offer a 7-day return policy on eligible items.
To qualify, products must be:
- Unused and in original condition
- Returned with tags, packaging, and invoice intact
- Once your return is received and approved:
- Refunds are processed within 5โ7 business days to your original payment method or as store credit.
- Exchanges are subject to stock availability.
- Non-returnable items include:
- Used or damaged items
- Hygiene-related products (e.g., innerwear, cosmetics)
- Sale or clearance items
For full details, visit our Return & Refund Policy.
If youโre not happy, weโll make it right โ thatโs our promise.
5. Pricing, Discounts & Offers
- All prices listed are in Indian Rupees (โน) and include applicable GST unless stated otherwise.
- Prices may change without notice, but once an order is placed, youโll be charged the price shown at checkout.
- Promotional offers, coupon codes, or discounts cannot be combined unless explicitly stated.
- URBANICK'S GO reserves the right to cancel or modify promotions at any time.
We keep our pricing fair, transparent, and value-driven.
6. Customer Accounts
When you create an account:
- You agree to provide accurate and up-to-date information.
- Youโre responsible for maintaining the confidentiality of your login credentials.
- Notify us immediately if you suspect unauthorized access or misuse of your account.
URBANICK'S GO will not be responsible for any loss due to unauthorized account use.
7. Prohibited Activities
You agree not to use our site for:
- Any unlawful purpose
- Spreading viruses, malware, or harmful content
- Impersonating others or misrepresenting your identity
- Attempting to hack or disrupt the websiteโs functionality
- Posting misleading reviews or false information
Violation of these terms may lead to account suspension or legal action.
8. Intellectual Property Rights
All website content โ including text, images, logos, product descriptions, and layout โ is the property of URBANICK'S GO and protected by copyright and trademark laws.
You may not copy, modify, publish, or distribute any content without written permission.
Our brand is built on creativity โ and we protect it just as much as we protect your trust.
9. Limitation of Liability
URBANICK'S GO shall not be liable for:
- Delays or losses caused by courier services or incorrect addresses
- Minor variations in product color or design due to lighting or screen differences
- Indirect or consequential damages arising from product use
- Our total liability shall not exceed the value of the purchased product.
10. Third-Party Links & Services
Our website may contain links to third-party websites for your convenience (e.g., courier tracking pages, payment gateways).
URBANICK'S GO is not responsible for the privacy, security, or content of external sites.
11. Privacy & Data Protection
Your personal information is always kept safe.
We collect and process your data as outlined in our Privacy Policy โ strictly for order processing, delivery updates, and improving your shopping experience.
We never sell or misuse your information.
Your trust is our top priority.
12. Modifications to Service or Terms
URBANICK'S GO reserves the right to update, modify, or replace any part of these Terms of Service at any time.
Updates will take effect immediately upon posting on this page.
Itโs your responsibility to check this page periodically for any changes.
13. Contact Information
For questions, feedback, or support related to these Terms of Service, contact us:
- Business Name: URBANICK'S GO
- Address: 90, Haridham Society, Kadodara, Palsana, Surat, Gujarat - 394327, India.
- Email: support.urbanicksgoindia@gmail.com
- Phone: +91-8401438964
- Working Hours: MonโSat | 10:00 AM โ 6:00 PM IST
๐ฌ Our Commitment to You
At URBANICK'S GO, we donโt just sell products โ we build trust.
Our Terms of Service are designed to protect both our customers and our brand, ensuring every transaction is transparent, fair, and secure.
๐ Shop Smart. Shop Confidently. Shop URBANICK'S GO.ย ย ย ย ย ย ย ย ย ย